Day In The Life Of Singapore's Mobile Rabbit Groomer
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Perfect capture of Angie and the necessities of her work |
Pet ownership doesn’t
just entail providing a safe home, food and healthcare, pet owners are
constantly trying to seek out the best suited groomer for their beloved pets,
but what kind of service are you getting exactly? The golden question of TRUST
is often a hit AND miss, or trial and
error for most pet owners, even after going through countless Facebook reviews.
We decided to spend 2 days with Angie’s Pets, for first class seats in
experiencing the service provided by a popular mobile Rabbit groomer, as
featured on The Straits Times in 2013.
Angie’s Pets
If you are a Rabbit
Owner, we’re pretty sure you’ve heard of Angie the Rabbit groomer, if you
haven’t, then you ought to read on about this lady with 8 years of experience in
the industry. This is a straight up interview and behind-the-scenes look into
the Rabbit grooming service she provides at your doorstep!
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A Bun so white, just like a little Snow Mochi |
“I used to have a storefront at Farmart, but I’ve realised being mobile
allowed more interaction with my clients, at the same time, I could have a look
at the Rabbit’s living conditions… ”
– Angie (owner of
Angie’s Pets)
Affirmation of
quality from a pet groomer like Angie doesn’t come with a fancy storefront or
flashy equipment, but you can be rest assured of her knowledge and skills, at years
of practicing this craft. We were treated to an educational experience with
every client visit.
This isn’t a groomer that just grooms your Rabbit(s), she does it while answering any questions you may have regarding Bunny health, maintenance, and diet. (Bunny Welfare 101!)
This isn’t a groomer that just grooms your Rabbit(s), she does it while answering any questions you may have regarding Bunny health, maintenance, and diet. (Bunny Welfare 101!)
What Does Angie’s Pets Specialise In?
“I groom specifically Rabbits and Guinea Pigs only, with free Rabbit-care advising (laughs). Sometimes I join Pet events to give
educational talks on Rabbit welfare and Rabbit Care.”
– Angie
– Angie
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"Consultation Table" Grooming while owners watch on. |
Indeed, for our first
encounter with Angie was at Nee Soon Pets Fiesta, where Angie herself conducted
talks and live demonstrations. Rabbits aren’t tough to handle, but they are pretty
fragile. Most importantly, her educational efforts at events as such are for
boosting awareness amongst the public, on Pet responsibilities and proper
Rabbit handling.
What To Expect?
“My Customers are all used to
my nagging and bluntness. I’m very blunt, especially if it involves a Rabbit’s
well-being, I say it like it is.”
– Angie, on being upfront and real
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The crowded exchange of tips and tricks |
It isn’t all fun and
smiles for this particular Rabbit Groomer, with that much attachment and love
she has for Bunnies, comes great heartbreaks (and annoyance) when she has to face Rabbits in terrible conditions.
If you know you haven’t been a very hardworking or responsible owner to your
Bun or Cavy, be prepared for a round of productive nagging.
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Give Angie at any location, she'd get the job done |
We’d admit that Angie’s straight-forwardness
may seem off-putting at first, but our thoughts stand corrected upon learning
that some Rabbits have bad toilet habits, i.e. stepping/resting in their own
urine and waste. Even though Rabbits are known to be fastidious at
self-grooming, this is a common behaviour that is tough to “alter”. These Buns
need a lot of extra attention, (urine
burns/infections are no joke). Untended Buns suffer from sores and horrible
balding patches.
“I get upset when I see a Rabbit in very bad condition, I can repeat advice as much as I can, but ultimately the execution has to come from the
owners. I can only clean and provide treatment for the Rabbits when need be,
for as long as I’m with them. That’s another reason why I prefer mobile grooming,
It’s not just a one-on-one session with the Bun, it’s also a session with the
owner”
- Angie
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Angie meticulously brushing out loose fur |
Since there were no
glass panels, these grooming sessions were always at close proximity, issues
pertaining to the Rabbit(s) can be pointed out immediately, bridging
communication from the pet, to owner(s), and Angie herself. Let’s be frank
here, pure concern is a trait you don’t find in every groomer, and we were
thoroughly pleased and touched by this Rabbit groomer. Aside from the serious
matters, you can expect a good laugh and chit chat with her while she is giving
your Rabbit(s) a little grooming therapy.
So What Equates To A Good Grooming Experience?
“A lot of love, care, patience and a stress-free time for the Buns, horrr
(right) Habibi?”
– Angie replied,
while grooming Habibi, one of Angie’s regular Buns.
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Angie and Habibi sharing a little convo |
Have you ever stuck
around a grooming session and witness someone else speaking to your pet in a
kind tone, like they’ve been pals for eons? We caught that scene at every
single grooming session, with or without their owners around, to every single
bunny she had to service. Every Bun received a signature “Mama Angie’s Bunny
Hug” after grooming, which she taught a few Bunny owners. These moments were a sort of genuine bond we felt that
should not be interrupted
(we quietly
snapped some photos instead ☺)
Let’s not forget how
happy and relaxed these Buns always look after grooming, they were either
calmly nestled in her lap, or being the happy explorers that they are. If you
thought Cesar Milan was cool, Angie’s the Rabbit Whisperer.
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Charcoal, in Zen mode right after grooming. |
No “Trancing”, Please!
“We attended one of Angie's workshops at Sembawang HomeTeam! We also heard she doesn’t practice
putting Rabbits in trance during grooming, She's our first groomer and we stuck with her ever since...”
– Sim and Mia, on Angie’s service
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YunYong, and his very doting Pawrents Mia & Sim. |
Putting a bunny in
trance often looks like they are relaxed, because they are laid down on their
backs, usually with eyes closed. Most Rabbit owners are against “trancing”, only
because a Rabbit trance is a defence mechanism induced by fear, and fear =
stress. Don’t forget, Rabbits are preys in the wild.
(Oh wait, aren’t those Bunnies on their backs some of the pictures?)
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Angie supporting a Bun's back with her raised thigh. |
Okay, calm your horses! Yes they are,
supported by Angie’s lap, just for a swift nail clipping, and if you look close
enough, you’d notice their eyes are not fully shut. Some of the fidgety
Buns were able to flip upright again!
What Did The Customers Have To Say?
In case you were
wondering, this interview and day in Angie’s life was not made known to her
customers beforehand, we wanted to capture the realness of the Rabbit
community. This meant none of them had time to “prepare” nor attempt to
prettify anything for ThePetsDialogue. We pretty much sprung this up on all of
them, alongside with our arsenal of questions *chuckles*
These customers were
a variation of regulars and also first-timers, a perfect mix to get an accurate
overall review.
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Yee-Haw! Doesn't Casper look smashing? |
– Angie
Did you know that
Rabbits are one of the most commonly abandoned pets in Singapore? That has also
affected the “quality” of adopters or potential Bunny parents, Shelters and
Rescue groups have it tough getting an honest gauge of Rabbit knowledge from
these folks, but Angie believes there’s still hope.
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Mama Angie's gonna hold your head ; Rorschach getting a little brush on! |
We can frankly say
that her personality brings out openness and honesty in people, so customers
aren’t afraid of asking or admitting to their lack of knowledge, in which
Angie’s only too glad to help by giving her two cents on matters.
We Asked Them: Why Angie’s Pets Out Of All?
“We were looking for an experienced groomer, whom specifically deals
with Rabbits. Our experiences with Angie further proved
that she did not only have the right skills and knowledge, she also had true love and passion for animals and what she does.”
- Irene & Aaron
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Sherlock & Rorschach, with their lovely pawrents Aaron & Irene |
“It’s tough finding a good groomer, for the first 3 months Kira was with a different groomer, I saw Angie's Pets on Facebook and decided to give her a try, and stuck with her ever since!”
- Olivia
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Olivia & Kira ; Kira used to be severely thin, before Olivia rescued her! |
“Saw Angie giving her talk at Nee Soon! Rabbits were recently adopted, we have trouble trying to groom them ourselves, somehow
with Angie they seem like completely different Bunnies...”
- Happy Siblings, on their first try at Angie's
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Cookie, a recently adopted Bun ; finally allowing owners a long awaited hug. |
What Does Angie’s Pets Aim To Achieve In Future?
This was a fairly
logical question, anyone with this much love and passion for what they do have
definite goals, ridiculous sounding or not. And we asked Angie just that.
“I’ve got two apprentices at the moment, but I have no thoughts on
expanding the business, I like a more personal touch with what I do. It’s just
like restaurants, after you pass on recipes too much, the food starts to taste
different (laughs)”
- Angie
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Just one of the many flight of stairs Angie has to work with |
While Mobile pet
grooming is picking up rapidly in other countries with an extremely receiving
crowd, it’s a little different here in Singapore, and unrealistically speaking?
Angie has always dreamed of having a van entirely decked out with grooming
tools, table and chilling corner for bunnies and owners. To that, we couldn’t
help but smile, why, isn't that an adorable dream!?
Blunt people can turn
out to be the most caring ones, don’t you agree?
Our Take On Angie’s Pets
The 2 days we’ve
spent with Angie’s Pets wasn’t glamorous or fancy, it was a lot of sweat and long hours.
Whilst snapping photographs, we couldn’t help getting hit by a tinge of
loneliness (whenever owners weren't there to
watch and chat) as Angie sat at various locations, snipping and brushing a
Bunny. But her dedication and passion made
our tag-a-long a lot more satisfying, as opposed to feeling the immense fatigue.
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How are you today Bun? I'll be quick on the nails, promise. |
A hairdresser asks if you’re happy with your haircut after every session, yes? Well Angie does the same for your Rabbits, making sure you are okay with your Bun’s cleanup. Not only that, she explains what she has done, and teaches you how you can maintain it.
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All groomed and relaxing. One Zen Bun done, more to go! |
What we found most amazing was her impeccable time management, to groom as
many Buns as she could, and making sure your money’s worth at the same time. We
tip our hats off to Angie, and thank you for having us around ☺
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